Notes from the workshop

Plain answers on what to build.

Guides, research with real numbers, build write-ups, and build-vs-buy breakdowns. No filler, no hype. Organized by topic so you can go as deep as you want.

Latest

Topic

Build It Yourself

You do not always need the pricey monthly app. This is where I take popular paid software like QuickBooks and MenuFit and show when you are better off with a custom tool you own outright.

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Comparison Custom Business Software Should Be Invisible The best custom business software is the kind nobody thinks about because it just works. Here's why invisible beats the bloated SaaS you fight with daily. Read → Build How I'd turn a business's pile of documents into an AI knowledge base A business already owns the answers, buried in PDFs, Word docs, and old emails. Here's how I'd turn that pile into a searchable AI knowledge base. Read → Comparison Self-hosted software vs SaaS and why people are dropping their subscriptions A Reddit thread asked if anyone else is mass replacing SaaS with self-hosted tools. My take on why it's happening and where the DIY route hits a wall. Read → Comparison Custom software vs off-the-shelf when your SaaS bill keeps climbing Off-the-shelf SaaS keeps raising the rent. Here is the real multi-year cost of renting your tools versus building custom software you actually own. Read → Build I built a custom QuickBooks alternative in React for a company that was done paying A local business was sick of QuickBooks being slow, bloated, and pricey, so I built them custom accounting software in React with Plaid. Here is how it went. Read → Build I built my own Wispr Flow alternative for iPhone and Mac Wispr Flow costs $15 a month. I built my own dictation app for iPhone and Mac instead. Here is exactly how it works and what I fought through to get there. Read → Build I built my own MenuFit app instead of paying 10 bucks a month I liked the MenuFit app but not the $10/mo. So I built my own with Claude Code, and it does live web search to hit my macros. Here is exactly how. Read → Comparison When to build vs buy software, and when to just hire me Build vs buy software, explained for small business. When to just buy an off-the-shelf tool, and when to hire me to build the right-sized thing instead. Read →

Topic

AI for Small Business

You already know AI could take the boring, repetitive work off your plate. The hard part is knowing where to start. This is the running guide: what is actually worth handing to AI, how it really works, and where to start.

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Topic

AI Receptionists & Answering Services

Every missed call is a missed job. Here is the honest builder's take on AI receptionists and answering services: what they nail, what they do not, and how to put one to work without overpaying.

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Comparison RingCentral vs Grasshopper, and Why I Think They're Both the Wrong Answer A straight RingCentral vs Grasshopper breakdown for small business, plus the option neither mentions: an AI receptionist that talks like a human. Read → Comparison The Grasshopper Alternative That Answers the Phone Like a Real Person Looking for a Grasshopper alternative? MeetKora.ai swaps the basic menu and voicemail for a friendly AI receptionist that talks like a human and answers calls. Read → Comparison The RingCentral Alternative That Replaces Your Phone Menu With a Real Receptionist Looking for a RingCentral alternative? Ditch the phone menu callers hate. MeetKora.ai greets them like a human, answers questions, and transfers calls. Read → Guide The best answering service for contractors is an AI that texts you the job Contractors lose real money to missed calls. Here is why an AI answering service that catches the call and texts you the job beats voicemail every time. Read → Guide Why an AI answering service is really just way better voicemail An AI answering service is not a fancy receptionist. It is the voicemail you always wanted. Here is why it beats voicemail, plus the honest drawbacks. Read → Guide What an AI receptionist is actually good at, and what it sucks at A builder's honest take on AI receptionists for small business. What they nail (routing, FAQs, after-hours messages) and what they flat out stink at. Read → Build How I built a missed call text back in a weekend I built a missed call text back system for a contractor in a weekend on Twilio. Here is how it works under the hood and why it is real software, not a toggle. Read →